Zipmex KYC guide – Level 1 to 3

March 12, 2019

Once you have logged in, click on ‘User Settings’ at the top of the page.

On the left menu, click on ‘Verification Level’. You will now be able to see your current level of verification.

If you are a new user of the Zipmex platform, you would have only completed the basic level of verification. As you can see, there are limitations on how much money you can deposit and withdraw. For a better trading experience and to freely deposit and withdrawal your assets, you should complete the full account verification process (level 03). To do so, you have to first increase your status to level 02.

Click on ‘Increase to Level 02’. Fill in the intermediate KYC form to increase your verification level.

Once you are done, click ‘Submit’. A confirmation page like the one below will pop up. Carefully check through all your details again before clicking ‘Confirm’.

Your application has now been sent for review. This process will be completed within the day. You can check your application status under the Verification Level tab.

In a few days, your status should have changed to Verified for Level 02. Congratulations! Your status has been upgraded. It’s time to elevate your status to Level 03. Click on ‘Increase to Level 3’.

The page below will appear. Before proceeding, you will need to prepare both front and back photos of ANY of the following identity (ID) documents:

  1. ID Card
  2. Passport
  3. Driver’s License

Click ‘Start Verification’ and select your preferred ID document to upload. Upload a photo of your ID document (front) and click submit. Next, upload a photo of your ID document (back) and submit it. Confirm your identification documents and you’re done! The system will update your account status once they have verified your account details.

After a few days, check back on your status. The page should reflect your status to be Verified for Level 03.

Congratulations! Your account is now fully verified. Now, you have full access to the platform’s features and unlimited deposit and withdrawal access.